COVID-19 Safety Measures 2020-06-16T21:27:56+00:00

COVID-19 SAFETY MEASURES

Your health is our number one priority. Our extensive COVID-19 safety measures are designed to keep you and our team safe.

What To Expect At Your Appointment

PHYSIOTHERAPY, CHIROPRACTIC, MASSAGE THERAPY, ATHLETIC THERAPY & PERSONAL TRAINING

BEFORE YOUR SESSION

Client Digital Screening

All clients are required to complete a COVID-19 digital screening questionnaire emailed to you within 12 hours of the appointment time. A new intake form and waiver will also be mandatory for new and returning clients.

Staff Digital Screening

To minimize the COVID-19 exposure risk to you, our therapists and trainers are required to complete a COVID-19 digital screening questionnaire prior to every shift.

DURING YOUR SESSION

Arrival & Self Check-In

Please arrive for your session right on time and wait for your appointment time if you arrive early. Check-in from your vehicle by clicking here.

Minimal Personal Items

Arrive with minimal personal items and dressed in athletic clothing ready for your appointment. Essential items include phone, keys, wallet, and full water bottle.

Wear A Mask &/or Shield

Face masks are mandatory for all rehab clients coming into the facility. Clients can use cloth face masks. Training clients can wear a face shield. Medical face masks are mandatory to wear for each therapist and trainer.

Sanitization Stations

Hand sanitization for anyone entering and exiting the facility is mandatory. Hand sanitization stations are dispersed throughout the facility.

Staggered Appointments

10 minutes are allotted between each appointment allowing the therapist or trainer to sanitize all equipment and/or the treatment table. All treatment tables are cleaned with hospital grade disinfectant.

Treatment & Exercise Zones

The clinical space is divided up into specific treatment zones for therapists allowing for physical distancing. The gym space is also divided up into specific exercise zones for trainers allowing for physical distancing.

Restricted Amenities

In an effort to minimize exposure and contact, we’re limiting the use of our change rooms and washrooms. Please arrive at the facility knowing that you may not be able access our washrooms and water fountains during your visit.

Touch Free Payment

A safety shield is in place to protect our client experience team.Tap or electronic payments recommended. All receipts and invoices are sent electronically.

Other Cleaning & Sanitization Measures

Payment terminal, desktops, floors, and other frequently touched surfaces will be cleaned multiple times throughout the day.

A thorough clean & sanitization, including electrostatic cleaning, will occur 2 times per day (mid-day & prior to closing).

When in close, shared spaces, please follow the markers placed around the facility to maintain a safe distance.

We are temporarily treating without pillows placed on the beds. If you and your therapist require a pillow for your treatment, one will be made available.

Our therapists and trainers clothing is changed at the start and end of every shift to decrease the risk of exposure in/out of the facility.

Do not come to DEPTH if you are sick or feeling unwell.

Get Back to Being You

Need to take your body in for a repair? We’ll put you back on the path to feeling your best.
Give us a call! 226.748.9494

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