COVID-19 SAFETY MEASURES

Your health is our number one priority. Our extensive COVID-19 safety measures are designed to keep you and our team safe.

PHYSIOTHERAPY, CHIROPRACTIC, MASSAGE THERAPY, ATHLETIC THERAPY & PERSONAL TRAINING

BEFORE YOUR SESSION

Client Digital Screening

All clients are required to complete a COVID-19 digital screening questionnaire emailed to you within 12 hours of the appointment time. A new intake form and waiver will also be mandatory for new and returning clients.

Staff Digital Screening

To minimize the COVID-19 exposure risk to you, our therapists and trainers are required to complete a COVID-19 digital screening questionnaire prior to every shift.

DURING YOUR SESSION

Arrival & Self Check-In

Please arrive for your session right on time and wait for your appointment time if you arrive early. Check-in from your vehicle by clicking here.

Minimal Personal Items

Arrive with minimal personal items and dressed in athletic clothing ready for your appointment. Essential items and coats can be placed in designated gym cubbies or in your treatment space.

Wear A Mask &/or Shield

Face masks are mandatory for all rehab clients coming into the facility. Clients can use cloth face masks. Training clients can wear a face shield. Medical face masks are mandatory to wear for each therapist and trainer.

Sanitization Stations

Hand sanitization for anyone entering and exiting the facility is mandatory. Hand sanitization stations are dispersed throughout the facility.

Thorough Cleaning

Therapists and trainers sanitize all equipment and/or the treatment tables in between each appointment. All treatment tables are cleaned with hospital grade disinfectant.

Treatment & Exercise Zones

The clinical space is divided up into specific treatment zones for therapists allowing for physical distancing. The gym space is also divided up into specific exercise zones for trainers allowing for physical distancing.

Restricted Amenities

In an effort to minimize exposure and contact, we’re limiting the use of our change rooms and washrooms. Please arrive at the facility knowing that you may not be able access our washrooms and water fountains during your visit.

Touch Free Payment

A safety shield is in place to protect our client experience team.Tap or electronic payments recommended. All receipts and invoices are sent electronically.

Other Cleaning & Sanitization Measures

Payment terminal, desktops, floors, and other frequently touched surfaces will be cleaned multiple times throughout the day.

A thorough clean & sanitization, including electrostatic cleaning, will occur daily.

When in close, shared spaces, please follow the markers placed around the facility to maintain a safe distance.

We are temporarily treating without pillows placed on the beds. If you and your therapist require a pillow for your treatment, one will be made available.

Our therapists and trainers clothing is changed at the start and end of every shift to decrease the risk of exposure in/out of the facility.

Do not come to DEPTH if you are sick or feeling unwell.

Get Back to Being You

Need to take your body in for a repair? We’ll put you back on the path to feeling your best.
Give us a call! 226.748.9494

Get Started

Adam Klink

2020-10-20

Mike was a huge help in the rehabilitation of my elbow tendinitis. Thanks Mike!

Nicole D

I have gone to Andrew Howie twice now, once for a long-standing issue, and once for an injury. I wasn't sure at first if this would be the right physiotherapy place for me, because I thought it would be more for people with sports-related injuries. However, they treat all types of different issues. Andrew was very easy to work with; he modified my therapy based on my own preferences and needs. Andrew's amicable nature made him the right choice for when my young daughter needed physiotherapy to correct her tip-toe walking. We've had positive results all three times that we've been to Andrew, and I wouldn't hesitate to go back to him in the future.

Travis Willard

2020-09-03

I visited Depth for some physio on my shoulder this week. I specifically saw Kathleen White. The service was great - she quickly identified my issue and provided a ton of exercises and suggestions to start working to improve it. Very professonal, very knowledgable, and quickly communicated to me what was going on inside my body. Definitely recommend!

Caroline Nessner

2020-09-01

BEST ADULT FITNESS PROGRAM AND PHYSIO I have been utilizing Ian's Adult Fitness Program for over two years and I have never been so consistent to my fitness routine. The workouts are motivating, performance driven and make you strong. Physical changes have been the by-product of the program where strength, performance and good movement patterns are the first goal and it cultivates a very healthy mindset about the primary goals of fitness, physical changes aside. Secondly, I had never attended physio in my life before assuming it needed to be only when an injury occurred. After having an annoying/uncomfortable feeling in my upper back I saw Kathleen and I could not speak enough wonderful words about her. I was nervous going the first time not knowing what to expect out of this type of appointment. Kathleen's knowledge and personality were so comforting and she understood exactly what was bothering me and gave me tools to fix it.

kaitlyn dobinson-dunne

2020-08-28

⭐️⭐️⭐️⭐️⭐️ Depth is awesome. I have had nothing but positive experiences here and my physiotherapist, Kathleen is a genius. The staff are all very knowledgeable and kind and I always leave my appointments feeling better than when I arrived.

Taylor Anne

2020-08-25

Friendly and welcoming environment. Motivating trainers that develop great workouts! And they are clearly doing everything to follow covid19 regulations

Sheldon

2020-08-21

Great place to get physio treatment. Andrew was very helpful and friendly, and was a pleasure to have as a physiotherapist.