COVID-19 SAFETY MEASURES

Your health is our number one priority. Our extensive COVID-19 safety measures are designed to keep you and our team safe.

WE ARE OPEN!

ALL REHABILITATION & FITNESS SERVICES ARE AVAILABLE IN-PERSON UNDER PROVINCIAL SAFETY STANDARDS. VIRTUAL REHABILITATION & FITNESS SERVICES ARE ALSO AVAILABLE!

PHYSIOTHERAPY, CHIROPRACTIC, MASSAGE THERAPY, ATHLETIC THERAPY & PERSONAL TRAINING

BEFORE YOUR SESSION

Client Digital Screening

All clients are required to complete a COVID-19 digital screening questionnaire emailed to you within 12 hours of the appointment time. A new intake form and waiver will also be mandatory for new and returning clients.

Staff Digital Screening

To minimize the COVID-19 exposure risk to you, our therapists and trainers are required to complete a COVID-19 digital screening questionnaire prior to every shift.

DURING YOUR SESSION

Arrival & Self Check-In

Please arrive for your session right on time and wait for your appointment time if you arrive early. Check-in from your vehicle by clicking here.

Minimal Personal Items

Arrive with minimal personal items and dressed in athletic clothing ready for your appointment. Essential items and coats can be placed in designated gym cubbies or in your treatment space.

Wear A Mask &/or Shield

Face masks are mandatory for all rehab clients coming into the facility. Clients can use cloth face masks. Training clients can wear a face shield. Medical face masks are mandatory to wear for each therapist and trainer.

Sanitization Stations

Hand sanitization for anyone entering and exiting the facility is mandatory. Hand sanitization stations are dispersed throughout the facility.

Thorough Cleaning

Therapists and trainers sanitize all equipment and/or the treatment tables in between each appointment. All treatment tables are cleaned with hospital grade disinfectant.

Treatment & Exercise Zones

The clinical space is divided up into specific treatment zones for therapists allowing for physical distancing. The gym space is also divided up into specific exercise zones for trainers allowing for physical distancing.

Restricted Amenities

In an effort to minimize exposure and contact, we’re limiting the use of our change rooms and washrooms. Please arrive at the facility knowing that you may not be able access our washrooms and water fountains during your visit.

Touch Free Payment

A safety shield is in place to protect our client experience team.Tap or electronic payments recommended. All receipts and invoices are sent electronically.

Other Cleaning & Sanitization Measures

Payment terminal, desktops, floors, and other frequently touched surfaces will be cleaned multiple times throughout the day.

A thorough clean & sanitization, including electrostatic cleaning, will occur daily.

When in close, shared spaces, please follow the markers placed around the facility to maintain a safe distance.

We are temporarily treating without pillows placed on the beds. If you and your therapist require a pillow for your treatment, one will be made available.

Our therapists and trainers clothing is changed at the start and end of every shift to decrease the risk of exposure in/out of the facility.

Do not come to DEPTH if you are sick or feeling unwell.

Get Back to Being You

Need to take your body in for a repair? We’ll put you back on the path to feeling your best.
Give us a call! 226.748.9494

Get Started

Sean Power

2021-01-30

Truly the best massage out there!

David Zhou

2021-01-21

I went to depth training to fix an issue for my wrist and back. I worked with Jared Maynard and he was great to work with, very knowledgeable and we were able to work on a game plan to help me get better. I'd highly recommend Jared if you are thinking about getting physiotherapy for your injuries.

Wendy Goulden

2021-01-19

During COVID time, I was concerned about a face to face visit. The protocols in place were excellent. Lots of cleaning and distancing and clearly doing everything possible to provide a save visit to clients. Kathleen is terrific. She came highly recommended and did not disappoint. I would recommend Depth Physio to others :)

Bailey Armitage

2021-01-14

Jared Maynard is a physiotherapist at Depth. I 100 percent recommend anyone to see Jared for physio services. He is the most kind, caring, empathetic human. His PASSION is how his clients are able to heal and depend on him. He knows the research and loves to help others! I highly recommend contacting him even if you are unsure you need his services. He can help you determine what you need!! He is so great with both females and males because he makes you feel so comfortable during your session.

Joel Sneddon

2021-01-08

We brought our son in to to see Andrew after a fall and suspected concussion. Andrew was well prepared, very thorough and provided great care. Over his 90 minute assessment our son felt comfortable and we felt confident and reassured. We'd highly recommend Andrew and everyone on the Depth team!

Geoff Adams

2021-01-07

I had a great experience working with Jared after I had dislocated my shoulder. Jared made the sessions fun and something to look forward to. He was very professional and worked hard to make sure I was making progress by creating an individualized plan.

Kevin M

2021-01-01

Went to seek rehab for a broken fibula. Was amazed at how organized and professional the team was. Jared was awesome and couldn't be happier with how things went. Highly recommend!

Rhonda Bastian

2020-12-31

Always friendly excellent service at Depth! Theresa and Andrew continue to take great care of me and keep me moving!